SHIPPING POLICY
Products are shipped through USPS. Once an order is received, items will be mailed within 5-7 business days - ideally sooner when possible. After an order is shipped, all shipping timelines are dependent on USPS.
RETURN POLICY
Our goal is to brighten your day with our products. Not what you expected? We accept returns of unused, unaltered products only. Please email memosandmaybells@gmail.com within 30 days of delivery for complete return instructions. You should receive a response within 3- 5 business days. Once the product is received and processed, the cost of the product will be refunded to your original form of payment. At our discretion, partial refunds will be issued for use or damage. Please note: Unfortunately, we do not cover shipping costs of returns at this time.
EXCHANGE POLICY
Is your purchase a nevermind-I’d-rather-have-something-else kind of purchase? No worries. Please email memosandmaybells@gmail.com with the reason for exchange. We will send complete instructions on how to proceed once the email has been received. You should receive a response within 3- 5 business days. Items must be returned unused, unaltered, and in their original condition. It is our discretion to determine if the product condition matches the original condition and if the item is ultimately eligible for exchange. Please note: Unfortunately, we do not cover shipping costs of exchanges at this time.